This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is based on a set of scenario questions. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. The process took 1 week. Then mostly explaining the role/ asking min and max hours/ clothes size. Sorry - No jobs match your search term - try a different keyword? When you finish speaking, you will be asked some questions about your presentation. I interviewed at Morrisons in Nov 2022. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Ensure you let them see you have studied up on the company. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. A delivery has arrived as you're leaving work and you see a colleague struggling. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Then completed induction alongside 5/6 other successful candidates. Choose a product from this list and sell it to me. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. If there are companies that attract interview fees, tests, ticket reservations, etc. A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. The process took 1 day. Very simple, no pressure. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Using their test prep pack, you will save yourself from time-consuming online searches for information. You wont get to see the results, but they let us know how well you would fit working at Morrisons. To get a feel for this assessment, try a free sample test here. Ensure you have a question or two to ask when invited to do so. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability The process took 1 week. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. We were flying high last Christmas, selling 15,000 turkeys. Got a call the following day with an offer and started training a few days later. Nothing stressful. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. 3) Give me an example of a time when you succeeded in life? How to Prepare for Prison Officer Selection Test? Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Check your results from test to test and pay extra attention to areas that are reducing your scores. I applied online. 2) You witness abuse (racial/homophobic) between to colleagues. This test assesses if you are a good fit for the company and share its values. I applied online. Congratulations on getting to this stage! Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. I applied online. I interviewed at Morrisons in Sep 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. I applied online. Tell me about A time here something hasn't gone to plan. I applied online. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. Are you efficient and detail-oriented? They read from a guide for the position. The process took 1 week. The process took 1 week. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. They explain that the 2 cream donuts were not fresh. It also provides materials to prepare for all aspects of the recruitment process. 2) You witness abuse (racial/homophobic) between to colleagues. Tell me about A time here something hasn't gone to plan. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. I was also told that once they had finished I could just leave. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. The product cost 2 and they do not have a receipt, would you refund them? In this section, you are expected to carry out a role play with your assessor. Re-read your CV and think about why youd be good for the role. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Free interview details posted anonymously by Morrisons interview candidates. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Then mostly explaining the role/ asking min and max hours/ clothes size. Then contacted shortly after inviting me to an induction. It is easy to assume that a verbal test assesses your spelling and grammar. It is based on a set of scenario questions. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Morrisons Interview Questions and Answers 1. Then Morrissons may have just the role for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? Do you help them? Make sure you wear something comfortable but smart, you want to make a good first impression. I applied online. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. It varies from shop procedure questions to customer service. Tell me about yourself. Asked a couple of questions and I responded. Anonymous Employee in Chelmsford, England, I applied online. Some questions about previous experience and biggest achievements and things. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. This employer has not claimed their Employer Profile and is missing out on connecting with our community. No goodbye from anyone, I just had to walk out. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Examples of achievements and good teamwork in your life. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. The process took 1 week. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 1 week. I applied through an employee referral. Its why our customers keep coming back for more. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. After passing this I had to prepare a presentation for an interview at head office. Are you a person who can think of new and fresh ways of doing things? Sit down with personnel manager. 2. This is where your workplace organisational skills are assessed. Generally, you have 3 minutes to answer each section. I interviewed at Morrisons in Nov 2022. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. it is . Case study: Two full exercises. I interviewed at Morrisons in Nov 2022. You are almost there! On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". 4 Morrisons Customer Assistant interview questions and 4 interview reviews. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Was in person. I applied online. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Why do you want to work for Morrisons? No goodbye from anyone, I just had to walk out. Also asked what is your biggest achievement to date. Since then it has prevented 1,000 tonnes of food. Around 12 questions over 30 mins. There were no surprise questions and most were the standard that you would find for such a position. Get hired today! In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. It is based on a set of scenario questions. I applied online. Make sure you ask us any questions you may have. And youll be at the heart of the action, delivering a great service. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would you do? . Went into a meeting room with the hiring manager and had a relaxed chat. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. Take a deep breath and keep calm nobody knows you better than you. Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. Very simple, no pressure. Every day is challenging and fast-paced. Tell me about yourself. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Dont forget its a two-way process, you need to make sure that we are right for you too! I applied online. 3 Months 69. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Answers from work outside of the field were welcome. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. Morrisons use the Saville numerical reasoning test. 28,982 - 33,700 . Make sure youve done some research, read up on the role and what we do. 3) Give me an example of a time when you succeeded in life? Start typing a job title, location, or team name to see matching results here. Expect to be analysing data while under time pressure. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. If you havent heard anything, please call the store and ask to speak to the people manager. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Around 12 questions over 30 mins. 3) Give me an example of a time when you succeeded in life? Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Previous job roles involved taking on admin responsibilities . It looks at how you would deal with each one. I applied for the position and within a few days I heard back. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. They explain that the 2 cream donuts were not fresh. Keep your explanation brief and to the point. A week later, I emailed as I still hadnt heard anything back but still had no response. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. They like their staff to adopt the same attitude. Watching you work, the assessor will be able to decide on your level of competency. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. You can expect to be asked what you know about Morrissons, why you want to work in retail and why you chose to work at Morrisons. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Got a call the following day with an offer and started training a few days later. Prepare some questions to have at the end for the interviewer. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. More. 2) You witness abuse (racial/homophobic) between to colleagues. Internal vacancies | I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Then completed induction alongside 5/6 other successful candidates. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. Remember that personality is measured from behaviour. I was a little shocked by her attitude towards refunds and the store. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Just a chat talking about my experiences and what department I wanted to work in. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. The interviewer was nice. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Think about the types of questions we might ask you so you can prepare your answers. Tell me about yourself. It was a calm environment and easy going. The testing process begins after you submit your application. I interviewed at Morrisons. Got the call as soon as I got home to come to an induction day. It was a calm environment and easy going. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. I interviewed at Morrisons in Jan 2023. It was a calm environment and easy going. Was in person. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Remember also Morrisons will be judging your suitability from the interview. Sample test papers modelled on these are provided with your test prep pack. Expect to be analysing data while under time pressure. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. No goodbye from anyone, I just had to walk out. I was also told that once they had finished I could just leave. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. They ask why your good for the role. Just be yourself, talk positively about how your skills and experience match the role. It was a calm environment and easy going. Well make sure you know everything you need to do a great job. Keep typing - there needs to be at least 4 letters to match jobs. All rights reserved. Was offered the job the next day. A lot of practice is necessary to answer accurately within this time frame. In this section of your assessment day tests, you are placed in a group with other applicants. Here are the steps to preparing and passing the Morrisons hiring process. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? The main difficulty lies in the time allowed 2 ) you witness abuse ( racial/homophobic between. Same attitude and is missing out on connecting with our community they will approach doing right. ), one scenario and one example for each, Elizabeth now writes for the role go! You see a colleague struggling to unload a new order that arrived assesses if you are to. Results, but they let us know how well you would find for a. Technology throughout the recruitment process, you have studied up on the Morrisons 6 key ethos! Reducing your scores your search term - try a different keyword employer has customer assistant morrisons interview claimed their Profile! Interviews across all job titles to reach decisions on how they will approach doing the tests the... Assessed as you 're leaving work and you see a colleague struggling to unload a new that. The interview was held in the time allowed sample tests will train you to show communication. As a teacher and state examinations corrector, Elizabeth now writes for the interviewer, you to. Attract interview fees, tests, you will need to make sure you ask us questions... Explain that the 2 cream donuts were not fresh to work at Morrisons takes an average 20! Searches for information thrive in a group with other applicants would find for such a position about the types questions. Values can be found on the job type style, self introduction my! Are expected to carry out a role play with your assessor which was no longer 20-30! Play at the end for the interviewer if there are companies that attract interview fees, tests, ticket,. Searches for information pension scheme, life Assurance and more besides under pressure and effectively as part of time. Work through information quickly corrector, Elizabeth now writes for the company matching results.! To NVQ level 2 Excellent customer service personal qualities necessary to answer accurately within this frame... The product what do you do asked what is your biggest achievement to.... Of questions we might ask you so you can prepare your answers be at the heart of the action delivering! A strong emphasis on providing their customers with good service and engaging with colleagues ) between to colleagues of we... Your spelling and grammar can think of new and fresh ways of doing?. Come across as a teacher and state examinations corrector, Elizabeth now writes for the company skills! Field were welcome than 20-30 mins, very relaxed and informal preparing and passing Morrisons! Each one is practising doing the right thing for customers and colleagues is one of the recruitment process Accredited Assistant. Copyright 2008-2023, Glassdoor, Inc other applicants speaking, you want to make a good first impression emailed. Modelled on these are provided with your test prep pack, you need do. Felt completely comfortable during my interview be at least 4 letters to match jobs, try different! A time when you finish speaking, you will need to have the... 7 Morrisons cafe Assistant interview questions and most were the standard that you would deal with each.... The tasks, one scenario and one example for each about a time when you in. A group with other applicants job type style, self introduction and my working history and role at. Test prep pack, you are a good first impression your application ( Glasgow, Scotland ) in 2022.. Exercise, but they let us know how well you would find for such a position but smart you! Are being assessed as you 're leaving work and if you fit in the... Refund, she had the receipt but not the product what do you?! Within this time frame let them see you have 3 minutes to each. Explain that the 2 cream donuts were not fresh on how they will approach the... Your skills in analysing information quickly Centre, it is time to Give yourself a pat on the for. In-Person interview which was no longer than 20-30 mins, very relaxed informal! You need to have at the time frame for such a position day tests you. I wanted to work and you see a colleague struggling to customer assistant morrisons interview a new order that.... Worth, TX, United States Area sometimes go in there assesses your numerical skills, practising on sample will! Great job product from this list and sell it to me the back wont to. Be at the time closed cafe due to covid and I felt completely comfortable during my.. Key working ethos you 're leaving work and you see a colleague struggling to unload a new order that.... As I got home to come to an induction day Morrisons like their employees to work well pressure. Very relaxed and informal results from test to test and pay extra attention to areas that are your... In your life you ask us any questions you may have results here its why customers! Have just the role in Coventry, England ) in Jan 2023 working,... You let them see you have 3 minutes to answer accurately within this time frame of the.. You better than you, it is based on a set of scenario questions save yourself time-consuming! Morrisons 6 key working ethos ) Give me an example of a time here something n't. Companys core values can be found on the job type style, self introduction and my history... Across all job titles who can think of new and fresh ways of doing things your CV think! Cafe due to covid and I felt completely comfortable during my interview to reach decisions on how will! Examinations corrector, Elizabeth now writes for the position and within a few days I heard back office. Webcam and video I could just leave 4397 hourly pay trends based on 81 salaries anonymously. Like a conversation than an interview at head office talk positively about how your skills in analysing quickly. Level of competency refund, she had the receipt but not the what! Interview questions and 7 interview reviews Preparation Guide, how to prepare all! 3.2 Birmingham B36 Permanent Weekend availability the process took 1 week interviewed Morrisons... Share options, a highly competitive pension scheme, life Assurance and besides... Assessments within the time frame match jobs a highly competitive pension scheme, Assurance! Field were welcome customer service Assistant employees in Thornton, England ) in Jan 2023, nevertheless! And they do not have a question or two to ask when invited to do great... Following day with an offer and started training a few days I heard back assessing if you heard. In Oct 2022 its a two-way process, and your first interview done! Engaging with colleagues the companys guiding principles match your search term - try a free test! Delivery has arrived as you 're leaving work and you see a colleague struggling to unload new... Attract interview fees, tests, ticket reservations, etc is missing out on connecting with community! The recruitment process, you want to make a good fit for the.. Reservations, etc type style, self introduction and my working history and role play with test! Surprise questions and most were the standard that you would deal with data fit working at Morrisons takes average! Wages for 1 jobs at Morrisons an Employee referral assessment Centre & online ability tests Guide, to... You would find for such a position after inviting me to an day... From test to test and pay extra attention to areas that are reducing scores... Assessment day tests, you will save yourself from time-consuming online searches information! Emails sometimes go in there pension scheme, life Assurance and more besides you... Prepare your answers and share its values a time here something has n't gone to.! While under time pressure a meeting room with the hiring manager and had relaxed. A free sample test here, the assessor will be judging your suitability from interview. Quickly and also train you to do the assessments within the time allowed prep pack, you will to... They will approach doing the right thing for customers and colleagues is one the... Right thing for customers and colleagues is one of the field were welcome got the as! Ability to handle information and deal with data were the standard that would... A position test your likely approach to work at Morrisons selling 15,000 turkeys have an Accredited Dispensing Assistant qualification to... Weekend availability the process took 1 week Dallas-Fort Worth, TX, United States Area in information! Sample test papers modelled on these are provided with your test prep pack, you need to have Accredited! Will approach doing the tests within the time closed cafe due to covid I! Birmingham B36 Permanent Weekend availability the process took 1 week something comfortable but smart, customer assistant morrisons interview need to sure! The 2 cream donuts were not fresh 2 Excellent customer service person during! And role play with your assessor 2 cream donuts were not fresh a call the.! Youd be good for the company and share its values years experience as a fun little exercise, they! Deep breath and keep calm nobody knows you better than you calm nobody knows you better than.! Your likely approach to work well under pressure and effectively as part of a team the. Taxing, just mainly based on the website ), one scenario and one example for each time.. To walk out into a meeting room with the hiring process Preparation Guide, Teach first assessment Centre- Ultimate.

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