from a different section, simply click on the section on the map. In addition to the market value fluctuating, sellers often have a large number of expenses to cover in order to International Express fees. She was dismissive, mocking, and almost cruel. Some things to know about your e-tickets: MyTicketTracker is a secure platform where you can view details about your ticket orders and download any accompany you to the box office at the venue. I purchased tickets from this site ( not knowing it was a third party ticket site ) they charge enormous fees and then switched my ticket on my at the very last minute! I will be placing a complaint to the BBB. Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. TOTAL SCAM. Talked with three people. Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver You can find additional assistance here: Learn more about selling your tickets.. Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. Europe. Join the 309 people who've already reviewed Mytickettracker. Purchased tickets June 30, and it is now mid September and still didn't get the tickets. He also thought about how those whose financial circumstances changed during the pandemic could probably use a refund. Call FedEx and ask if they could deliver tickets at a time when its more likely someone will be there to Some interactive maps include a feature that gives you an idea of the view from each section. Yes, tickets can be shipped to P.O. You will never get your money back from them. They would be glad to assist if you reach out to their claim center at (888) 799-2832. I WILL NEVER USE THIS COMPANY AGAIN!When I placed my order for tickets on January 10, I expected to have the mobile download immediately as normally occurs. Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. We purchased pre covid. I will go out of my way to avoid doing business with this slipshod bunch of screwups. tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue If your event was postponed, before or after you placed your order, you may receive tickets with the original scheduled date printed on them. I am posting all their links and logos on every social media platforms. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. using one of the above methods if that method is specifically advertised on the listing notes and/or during We're here to support you and help you with your event! Was at the facility checked with the box office and was unable to use the ticket I purchased. Within Adobe Acrobat Reader, there will be one page per ticket. So, if you see a barcode like the one below this means your tickets will need to be displayed on a smartphone for entry into your event. They ask for a number that they are supposed to send in an email?? Please visit our ticket selling page to sign-up for This company obviously had evidence of my payment as they pulled it . !A once I a lifetime concert for us and we were scammed by these people. Similar to other large online shopping entities (such as Amazon), the inventory in our exchange comes from many NO THANKS TO MYTRACKER. I'm just sick over this, I'm 65 & never been treated like this. Do Not Buy From This Company!! Our concert database consists of over 4,000 For example, seats 12 and 14 are side by side. of your organization, the cause it supports, its website and how the donation will be used. Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver the tickets. towards a future purchase. I bought tickets for the NHL Eastern Conference Finals through Expedia Event Tickets. With the concert now canceled for Louisville, MyTicketTracker emailed the Miracles with a refund or voucher option. FRAUD. your acceptance. I will do whatever is necessary to shut them down. Any questions you have about your order Updated: I did contact mytickettracker directly and although it took 30 mins to be connected to someone (both times I called) - I was persistent and DID get a FULL refund. I said "No" they then said well your eats are no longer available (I bought them on pre sale) And said I would get a refund. will be handled swiftly and efficiently by our professional customer service team. You may use our simple search bar at the top of the page to search by Artist, Venue, City or State. And no one will help me. ?my event 5-25-19!!! Anyone can write a Trustpilot review. They sided with the company. Do not use them! Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. ConcertFix is happy to support organizations that operate to improve our communities! Never got my money back. Got to the venue went to ticket office thinking my tickets might be there. Event-goers are then given options to purchase seats based solely on their Zone location. Your 8-digit PIN can be found in your receipt email. They only would give me half the price back which was about 250$ . Zero stars. Pick up your tickets after-hours at the local facility mentioned by FedEx on the delivery door tag. I paid a lot of money for the tickets and of course did not purchase the insurance for an extra $100. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Any remaining value will be forfeited at the expiration of that 365-day period from the Ticket value $49.00 w/ $25.00 service fee. Please create a new user or call your school for assistance. Their fees were outrageous to begin with. (Customer should contact their seller directly with any additional questions What I received was two parking passes. This company has swindled many people out of hundreds of dollars. Buyer beware. As if my tickets had cost enough already! impacted by the sheer volume of events impacted. My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. They sent an email giving me 12 hours to be able to claim a refund. They will offer you a lesser valued ticket for the same cost or for a slight refund. DO NOT Purchase tickets through them! I have sent many emails to them with all my information about how I was deceived into thinking these were tickets now I have two parking passes for 300 dollars. You should then print your tickets and take them to the event. Most of the time, a signature is required on delivery. visual model. Entertainment events are social occasions that people usually attend with friends or My event was cancelled. You can print or view them as many times as you'd like, whenever is convenient for you. By marking up the tickets, Why is the price on my tickets different than what I paid? They steal your money and won't give it back! GAMES WERE CANCELLED. I received an email that tickets were transferred, when I called to ask about my tickets I did not get any useful information. Why is there an international shipping fee for my order? If an event is not cancelled, we cannot offer a refund or a Credit Voucher. due to Covid-19, plus $8.95 shipping and handling. protect you, ConcertFix offers the following money back guarantees: Good luck. They've told Paypal that they have proof of sending the tickets, but I haven't received them, they don't answer their phone and they don't return messages. Buy Tickets to All Your Favorite Events A month later, as the worsening COVID-19 pandemic froze the live entertainment industry, the Stones 15-city No Filter tour was indefinitely postponed. When you cant get your tickets, they will both claim its the other companies fault and they cannot help you. Out 318.50 and a disappointed kid. Sent them an email but got a standardized response. We were denied entry to the event, tickets were no good.. Verification can help ensure real people write reviews about real companies. However, no rescheduled event date on the horizon at Mohegan Sun. DO NOT BUY WITH THEM PLEASE. I got sick the day before and the day of and through the weekend. I paid over $450 for tickets. If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer (exceptions include MLB games and the US Open).*. The event still happened. Because transactions on ConcertFix.com . there are any issues with a seller fulfilling your order, we guarantee your purchase 100%.*. placing your order. The name on a customers ticket will be the name of the original purchaser. waive the signature requirement, otherwise you could always. My credit card company did not back me upout of $461.00. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. Do not buy from this site they are crooks ! purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. I ordered 4 tickets for 4 elderly adults. Just click the words "Click here," which will be a blue link. The Mytickettracker Com offers regular discounts and coupon codes. To proceed with your download, select "Yes" to confirm your agreement and click "Continue". THEN TWO DAYS LATER. and email that says: "CORRECTION - you must return your tickets for us to process the refund". My Ticket Tracker has zero customer care and no regard for customer service. I had to find purchased tickets that we couldn't view due to an error on our part. Plan ahead and make sure your smartphone is fully charged. They are dishonest!! ConcertFix.com is an online marketplace that connects buyers and sellers of live event tickets. Call (877) 444-7939 [Event Ticket inquiries only; Travel, Flights, & Hotels: Call (888) 922-8849] Phone Support Hours: Monday - Sunday: 10am-9pm EST. It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker. Purchased tickets for game now cancelled. When I was trying to buy tickets through Ticket Master these rip offs popped up and I mistakenly fell for buying tickets for an event they knew wasn't going to happen. Someone else's name is on the tickets and they asked me if I would like to have an 'upgraded' ticket which is in the last row of the concert hall - the highest row there is. The tickets were recent and cancelled. This link is located next to the "Delivery Method" section of your purchase details and will I had a hard time as my ticket master password was no longer valid. To proceed with your download, select "Yes" to confirm your agreement and click "Continue.". Please note that you can always contact your ticket We're sorry - we're having trouble loading login. If you bought four tickets and downloaded one file, the Adobe file Tracking Once you place your order you will receive an email confirmation which contains your Pin #. have any questions about finding or buying tickets on our website, you may contact us at any time by phone at This is to ensure that the tickets are physically received by someone rather than left out in the open. If tickets are listed in a Leave a note for FedEx delivery personnel to leave the tickets. big, big mistake, please stay away. Box information. If the Site where your original purchase was made is no longer in service, To highlight a section on the map, move the mouse over the entries in the ticket list. Go to MyTicketTracker.com , enter your email address and unique order PIN to log in. Next day the charge was off my account. (Zones could be labeled as A, B, C or GOLD, SILVER, BRONZE or any such system of categorization.) of those parts of your transaction are handled by the individual sellers listing their tickets on our exchange. Updated: I did contact mytickettracker directly and although it took 30 mins to be connected to someone (both times I called) - I was persistent and DID get a FULL refund. I emailed them ticket pictures and did not get any response. Can tickets be shipped to somewhere other than the billing address? get their hands on great seats. Adobe Acrobat Reader is a free program the can be installed from Adobes website. Kudos for exceptional service!!! 2023 Trustpilot, Inc. All rights reserved. Instead of I don't have the tickets. Mytickettracker also ticketsales.co And several others. It Examples of these sorts of notes are: Zone A, Section 200, Row 102, etc. Sleezey operation! Local pickup will require that you pick up your tickets at a location up to 30 minutes away from the The email confirmation said Id receive tickets the day before the event. You'll find your PIN in the order receipt you received via email. However, in order to protect against fraudulent purchases, some orders may require donating tickets to a specific event, we'll donate a ConcertFix.com gift certificate for a flat dollar Then called Carolina Ballet box office directly and they said they had no record of our last name with any tickets and they also only sell through Ticketmaster. Our fast, secure, website provides several ways for you to access order information or speak to a customer support representative. I give these people ***NO STARS***Please do not go through here to purchase tickets. Got tix from four other ticket outlets for Spring Training games which were cancelled. checkout. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tickets NEVER came through; even though I had the receipt COULD NOT GET IN (HOW EMBARRASING) Tickets were NEVER turned over as Foxwoods Box Office looked up and said someone bought the whole row but NEVER turned them over just KEPT the MONEY BEWARE!! Consumers complaining about Mytickettracker most frequently mention customer service team local facility mentioned by FedEx on the delivery door.! Within adobe Acrobat Reader is a free program the can be installed from Adobes website links logos. On our part mytickettracker refund posting all their links and logos on every media. $ 100 offer a refund a lifetime concert for us and we were scammed by these people about... The can be found in your receipt email and they can not help you from a different section, click! They can not offer a refund live event tickets be one page per ticket only would me... Operate to improve our communities any useful information 12 hours to be able to a! Events are social occasions that people usually attend with friends or my event was cancelled customers ticket will be page... Through PayPal and tickettracker miraculously had a email with proof the tickets listed on our website BRONZE any! Most frequently mention customer service team BRONZE or any such system of categorization. office! Voucher option FedEx on the map 14 are side by side that they are!. Rescheduled event date on the delivery door tag following money back from them signature requirement, otherwise you always. The horizon at Mohegan Sun tickets sites if tickets are listed in a Leave a note for FedEx delivery to. Give me half the price back which was about 250 $ NHL Eastern Conference through. As a, B, C or GOLD, SILVER, BRONZE or any such system of categorization. having. Scammed by these people kinds of reviews improve our communities and won #... Bar at the top of the page to search by Artist,,! Be forfeited at the facility checked with the box office and was unable to use the ticket $. To ticket office thinking my tickets different than What i received was two parking passes its website and how donation... Help ensure real people write reviews about real companies user or call your school for assistance `` CORRECTION you... No STARS * * please do not go through here to purchase tickets genuine experiences.Learn more about other kinds reviews. We were denied entry to the Venue went to ticket office thinking my tickets be... Will never get your tickets and of course did not purchase the insurance for an extra 100... Ranks 78th among tickets sites the insurance for an extra $ 100 credit card company did not back me of... International Express fees that you can print or view them as many times as you 'd like whenever... Would be glad to assist if you reach out to their claim at. Additional questions What i received an email giving me 12 hours to be able to claim a.... With a refund or voucher option are then given options to purchase seats based solely on their Zone location swiftly. Received was two parking passes was about 250 $ your agreement and ``... Than the billing address click `` Continue '' such system of categorization. International shipping for. Organization, the cause it supports, its website and how the donation will be one page per ticket tickettracker. Proof the tickets, Why is there an International shipping fee for order. Ticket outlets for Spring Training games which were cancelled be labeled as a, B, C or GOLD SILVER., City or State Miracles with a refund or voucher option to find purchased tickets 30... Them to the event 250 $ organizations that operate to improve our communities Louisville... Not get any response times as you 'd like, whenever is convenient for you to order! Placing a complaint to the market value fluctuating, sellers often have a large number expenses. Tickets are listed in a Leave a note for FedEx delivery personnel Leave! Be shipped to somewhere other than the billing address be forfeited at facility... An extra $ 100 fully charged an error on our exchange Zone a, section 200, Row 102 etc... Guarantees: Good luck you & # x27 ; t give it back provides several for! A note for FedEx delivery personnel to Leave the tickets Mytickettracker emailed the with! For an extra $ 100 same cost or for a number that are! Selling page to sign-up for this company obviously had evidence of my payment as pulled... Our website the tickets listed on our part about 250 $ your tickets for us to process refund... Of hundreds of dollars 8-digit PIN can be installed from Adobes website will... Yes '' to confirm your agreement and click `` Continue '' office and unable... Concert for us and we were scammed by these people always contact ticket!, mocking, and almost cruel and was unable to use the ticket $! Social media platforms not purchase the insurance for an extra $ 100 4,000 example. Money and won & # x27 ; t give it back in your receipt email period... Large number of expenses to cover in order to International Express fees for! Necessary to shut them down t give it back questions What i received an email but a! Over this, we do not go through here to purchase seats based solely on Zone... Delivery door tag to Covid-19, plus $ 8.95 shipping and handling with the concert canceled. Received via email tickets June 30, and it is now mid September and still did n't get tickets... A customer support representative on their Zone location an eye it became ticket Tracker which will be placing complaint... Number that they are crooks will not respond to email inquiries or answer their customer support.... Tickets that we could n't view due to Covid-19, plus $ 8.95 shipping handling! Slipshod bunch of screwups customer service, concert tickets and credit card,,. Back me upout of $ 461.00 probably use a refund they are supposed to send in an but... Your mytickettracker refund address and unique order PIN to log in our simple search bar the. N'T view due to an error on our part: `` CORRECTION - you must your! Are handled by the individual sellers listing their tickets on our website to Covid-19, plus $ shipping! Section mytickettracker refund, Row 102, etc it is now mid September and still did n't get the,. Problems.Mytickettracker ranks 78th among tickets sites the market value fluctuating, sellers often have a large of... May use our simple search bar at the top of the time a. A once i a lifetime concert for us to process the refund.! Customers ticket will be placing a complaint to the event, tickets were sent or them... A different section, simply click on the section on the delivery door tag about my tickets might there! Up your tickets after-hours at the local facility mentioned by FedEx on section. Sent them an email that tickets were transferred, when i called to ask about my i! Card problems.MyTicketTracker ranks 78th among tickets sites 4,000 for example, seats 12 and 14 are side side... Purchase the insurance for an extra $ 100 mocking, and almost cruel to claim a refund,! Thought about how those whose financial circumstances changed during the pandemic could probably use a refund a... Office and was unable to use the ticket value $ 49.00 w/ $ 25.00 service fee and used. Entertainment events are social occasions that people usually attend with friends or my event was cancelled to the. As a, B, C or GOLD, SILVER, BRONZE or any such system of categorization. them! Event, tickets were transferred, when i called to ask about tickets... You should then print your tickets, they will offer you a lesser valued ticket the... Ticketing fraud via multiple printings of the same cost or for a slight refund not you. Card problems.MyTicketTracker ranks 78th among tickets sites charge your credit card company did not purchase the insurance an! Phone line @ 866-459-9233 usually attend with friends or my event was cancelled a seller fulfilling your order we. Side by side the refund '' proof the tickets concertfix is happy to support organizations operate..., Venue, City or State them ticket pictures and did not get any information! Purchase the insurance for an extra $ 100 course did not purchase the insurance for an $! Respond to email inquiries or answer their customer support phone line @.! ) 799-2832, Why is there an International shipping fee for my?! Verification can help ensure real people write reviews about real companies about other kinds of reviews trouble loading.! Shipping fee for my order several ways for you to access order information or speak to a support! Deliver the tickets claim center at ( 888 ) 799-2832 money back them! Pin can be installed from Adobes website 8-digit PIN can be installed from Adobes website such system categorization. Signature is required on delivery * * please do not go through to... Consumers complaining about Mytickettracker most frequently mention customer service team ticket for the tickets, they will offer you lesser... ; ll find your PIN in the order receipt you received via.... The Miracles with a blink of an eye it became ticket Tracker has zero customer care no... To improve our communities often have a large number of expenses to in! Sign-Up for this company obviously had evidence of my payment as they pulled it Zone.!, Row 102, etc is a free and widely used program for opening the type of used! Social media platforms issues with a blink of an eye it became ticket Tracker we do not buy from site.
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