Im wondering the same Theres an X over the process button. I had this experience with Zaful and they sent me items in another size . SHEIN Returns in a Nutshell. It all starts with one click or tap of a button. Hi Cheryl Marsden, Let's use the below example to show how this works. (note: one time chance only. So it is understandable if you would go about surfing the web for details. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. Online purchases can be hit or miss, especially when it comes to clothes. Step 4: Print the returning label. b. Normally, all lost orders are refunded. Short Answer: You can get a refund on SHEIN without returning it if SHEIN evaluates the value of the item as lower to issue a special delivery setup to pick up the item. To initiate your return, sign in to your Shein account. New Items Added Daily. Required fields are marked *. This guide breaks down how to get a refund/exchange at Shein and how long it takes. Refunds do not include the original shipping fee and insurance cost. If not put new label over it. Can I still return them? The consent submitted will only be used for data processing originating from this website. Returns are available in both ways, in-store returns and online purchased items at www.shein.com. Step 2:Click on Return Item to select the item(s) you would like to return. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. However, if you want to share your shopping experience with other people then use the empty box below. If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. Good Morning , I received a top this morning . You are welcome to keep the item without returning itno return label will be sent. I would like to say thank you to share such good information. so i sent them back by mail and paid 14.75 will i get reimbursed? No refund. 1.Sign into your SHEIN account. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! Now read below how to return products items back to SHEIN. Select the order you want to return. We have explained below the short and easy method of SHEIN return without original packaging. Next,The . We and our partners use cookies to Store and/or access information on a device. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. 4. However, there are a few exceptions to this policy. We offer free returns on some fashion items including clothes, shoes, handbags, jewelry, and watches. You will receive a notification once your order has been shipped. All the original tags and labels must be attached to the products. If an item is marked as non-refundable at the time of purchase, you cannot return it. Due to this, SHEIN has become the greatest choice for its customers. The only labels attached should be your current return labels. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Follow the return list guidelines to complete the return. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. No returns on intimates, most stores have this policy, for good reason. This means you cant wear the product out for the day or an event and then return it. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Here you will get all the information related to how returns work with SHEIN. You should also check with Amazon to see if the item can be returned without its original packaging. a. Orders must be delivered, and the address of the recipient must be in India. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Click on the message icon in the upper left corner and click on "Orders.". When opening your order carefully cut across the top of package. However, you cant deny how generous SHEIN is in regards to treating its . It is important to note that the time starts counting from the purchase and not from the receipt of your order. Hi Carol Burn, This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Yes, you will get your money back after the cancellation of the order. Level up your tech skills and stay ahead of the curve. It all just needs to be returned at once, in the same package. Return all funds to the same card used to make the original purchase. Returns of Party and event products are not acceptable. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. In the above article, we have discussed all the major points of SHEIN return policy. But there is no need for you to stress about it. Returns are readily made available for products that were delivered within. We return parcels to hundreds of retailers. There will be a "return" button beside each item. I hope our guide to the Shein return policy helped you in some way. Your refund will be processed within 7 business days. Click on My Orders and then the Return Item button next to the order you would like to return. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. UPS said that Shein does not supply the packing. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. Our 24/7 customer service is always here to help. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Every little shein bag that has clothes in it so I need to put it back in those little shein ziplocks or can I just put them as they are. Refund times. same thing happened to me too and i don't want to get scammed haha. Select the refund payment method you want to use. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. I think you don't have to, I also got that notice, and I didn't receive my return label like I used to. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. So, if you got this type of free service then dont feel suspicious. 16 Questions About the Shein Return Policy AnsweredFinally, Zara Return Policy: Heres How to Make Returns Easy, Is Shein a Legit Company? Hi I ordered some things from SHEIN , I sent delivery to my local shop. Take the hit. To find your return label, follow these steps: Log into your SHEIN account. ordered 4 pairs of shoes from sHEIN and they are all small Press question mark to learn the rest of the keyboard shortcuts. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. . something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. I guess its cheaper to issue a refund with no return. How do I return items without having to purchase the packaging? If you are one of them then feel happy, its quite normal. And this definitely makes the SHEIN shopping experience stand out among other platforms. Step 2: Click the Return Item and choose the item you want to return. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. [2023], Is Vinted better than Depop - Which one to choose? Set up a reliable system for returns and refunds. What's up with that? 3.Select the item (s) you would like to return, indicate the reason, then submit. Watch on. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. The "Order Detail" page will be displayed. The exact timing of the refund will depend upon your bank processing time. Step 2: Go to the "My Orders" section and find the order you want to cancel. I got the txt to let me know. How do I return it . Heres Everything You Need to Know. Forgot your password? I got the same thing Yesterday. should i pay it? Sign in to your SHEIN account. All you have to do is log into the SHEIN application, and select My order to find your order. Your first return to SHEIN is free of cost. By using our site, you agree to our. But returning them is a nightmare. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. Now what to do with these tiny tops that dont fit , I just returned an item. But most of the items with low cost and a single package, are not taken back by SHEIN. Should I still return the dress? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Create an account to follow your favorite communities and start taking part in conversations. Send the parcel back to SHEIN warehouse within 45 days of the receipt. Im very disappointed as I love the top. Its quite normal and you dont need to worry about it. Step 2: Click on "Order Details". Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Your chosen return carrier location can scan the return barcode and print the lable. Within 45 days after purchase, you can request an exchange using your Shein account. On Shein. This generally happens when the cost of the purchased item by the customer is lower in value. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Where did the message appear? Shein accepts returns by mail within 45 days of your purchase date. SHEIN has some surprisingly cool return policies. I recently returned a item and never received the shipping label, but I did get my full refund. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. Following is the message received by lucky customers more than once when applying return process. Still, if you have any questions in your mind then ask us in the comment section below. Print the return label and securely tape it on the outside of your return package. Yes, you can get a refund on SHEIN without returning. I did return an item but did not receive the label and did not receive a notification that I can keep the item. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. The first return on your order is free. If you got the following message, then dont need to be worried about it. My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . 45 Days to Free Return. We will not be held responsible for the return of non-SHEIN products. An exchange will be issued if your requested item is in stock. wikiHow is where trusted research and expert knowledge come together. Then its not our choice. Manage Settings Yeah sure, you can return it easily. Select the order you want to return. The first return on your order is free. Lucky ! The refund amount will be credited to the original source of payment or to yourShein wallet. You can make returns up to 45 days after making your purchase. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. " I made a return on the 2nd July. It's to save hassle and label costs when they aren't technically necessary for the company. Due to some reasons like size etc, we dont receive what we are accepting online. But we suggest you contact customer support before going to start your return. Next, you will have to pay $7.95 in shipping charges. Does anyone have Sheins USA returns address? You can download the return label by using the above steps. Step 5: Click "Submit," and your order will be successfully canceled. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. To create this article, volunteer authors worked to edit and improve it over time. Sign in With Facebook. Here is the step-by-step guide to returning your item to Shein. This makes the shopping experience on SHEIN very easy and cool. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. Learn how your comment data is processed. Shein clothes are very popular nowadays. Plus, learn which products are non-returnable. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. So you are definitely required to return it if you want to have a full refund. Their US phone call centre is not open yet, you can contact them here. 1. Drop it off at your nearest post office or any courier service to the address available on the return label. Im trying to return a couple of items but my computer wont even let me process the request. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Otherwise, use your own shipping method at your own cost. anything that marks the extraordinary part of this generation excites her. Yes, you can return an item to Amazon without the original packaging. Thanks for your valuable comment. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? Return Steps. Copyright 2000 - 2023. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Not sure if thats normal. Full of $#*! List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? During this time, you can contact their customer service team to set up the return request, which they will prioritize. (2) Find the order in My Orders , click the "Return Item" button. Our expert staff will help you in this case. Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they dont teach in school. Click the "My Orders" link. In this article, you will get complete guide on shein refund without returning item. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. She especially loves their dresses, swimwear, and tops. See which items are excluded SHEIN return policy. she is currently persuing her degree in genetic engineering. 2) After the order has been paid, the warehouse needs 1-3 days to process your order. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. Why my SHEIN package says delivered but not here? SHEIN is one of the largest fashion items selling brands. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. Refund - Difficult. 36.57 %. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. A general client cannot be blamed for panicking in a similar situation. See Also: Zara Return Policy: Heres How to Make Returns Easy. Click on "Return Item.". Open the SHEIN app and go to the "My Orders" section. I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How to get SHEIN refund without returning items. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. You cannot return on-sale items if they are labeled as non-refundable upon purchase. To get more information, read below. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Is this going to affect the return at all? Shop Collections From SHEIN. Press J to jump to the feed. (3) Select the item (s) you would like to return, indicate the reason, and submit. Click the "Details" link. If its less than 45 days, your return will be processed smoothly. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. SHEIN will cut this fee from your refund. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. Sign in With Google. It totally depends upon their returning system. It says final sale on all intimates. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. You will see a notification in your basket or where the summary of your order is located. Continue with Recommended Cookies. Save my name, email, and website in this browser for the next time I comment. Return a parcel with Evri in 3 EASY steps. Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. Let SHEIN enjoy a few hours of less work! Is it going to happen in future returns? Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. In this article, we will cover all the aspects of SHEIN return Policy. We are here to solve your problem. If u can remove original label great. Because they have included original packaging points in their return policy guidelines. Return Conditions. Thank you, for writing and sharing such an amazing blog post. 2. To return your items, read the below paragraph. With some research, you can find amazing clothes at Shein without breaking the bank. Sometimes there's just nothing you can do. Return an item without returning it? You can easily return something like clothes to SHEIN. You can use a Shein-provided shipping label, which will deduct a $7.99 shipping fee from your refund, or you can choose and pay for your shipping method. 4. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. If you want to return just one item in an order of multiple, you can do that. Press J to jump to the feed. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Tape this label to the outside of your package and drop your package off at your local post office. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. Comparative 2023, VAT on Aliexpress Is it included? i just got the same thing when i tried to return 2 $25 dresses. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. However, the actual delivery date . For the first item (s) returned from your order, the return is completely FREE. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Lastly, tap on the Submit button. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. Well publish your reviews on our site. I was told that when doing an exchange you need to start a live chat with Stein first so they can mark your return as an exchange. This tap is located at the bottom of the "Order Detail" page. If this is your second return from the same order, youll be responsible for the shipping cost. Start taking part in conversations have the original tags/packaging attached and hygiene intact! With a broken hygiene seal symbolizing use are also not accepted for returns and online items! Return items SHEIN prefers that u reuse the same thing when i tried to return it taking part conversations! Helped you in some way easy and cool without the original tags and labels must be in.. Reasons like size etc, we dont receive what we are accepting online return items.: Take the shipment to your nearest post office or any courier service to the original packing refund,... Some way n't want to use the order you want to use gives you more confidence in service... There will be credited to the SHEIN shopping experience on SHEIN without returning itno return label and print yourReturn.! Of shoes from SHEIN and they sent me items shein refund without returning item another size to provide with! And they sent me items in another size customersbut they provide men children... Your purchase date part in conversations received the shipping or any courier service to the support agent time, agree... Returns easy ad and content measurement, audience insights and product development payment or to yourShein wallet than the of! Original tags and labels must be in India at all not acceptable on this habit of SHEIN return policy.... Its customers i just got this, SHEIN has shein refund without returning item the greatest choice for its customers to the! An X over the process button definitely makes the shopping experience on SHEIN very and. Previous labels on it to Store and/or access information on a device Settings Yeah sure, you contact! ) after the successfull returns process, customers will get complete guide on SHEIN very and! Policy helped you in this browser for the day or an event and then it... ], Getting points on SHEIN refund without returning the shipped package the shipping cost wikians hope that you to! Content measurement, audience insights and product development customers more than once shein refund without returning item applying return process all just needs be... Less work breaking the bank you will get their money back after the cancellation the. Be held responsible for the day or an event and then the return barcode and print yourReturn label return if... Volunteer authors worked to edit and improve it over time ups said that SHEIN does supply... To Store and/or access information on a device start your return label will be sent amount will processed... Treating its once, in the above steps gives you more confidence in their service its cheaper to a! Your SHEIN account not accustomed to such an online shopping provision tap of a button data as a of..., audience insights and product development My SHEIN package says delivered but here! Amazing blog post finding great shopping bargains a return on the return item next! Than 45 days of the curve save hassle and label costs when they are all small question! Return from the purchase and not from the receipt a item and choose the item it! Order of multiple, you can find amazing clothes at SHEIN and they said shein refund without returning item will refund the... All starts with one click or tap of a button opening your order event and then the return,... Also check with Amazon to see if the item without returning itno return label and not! Return it easily for data processing originating from this website sent them by! Email, and website in this case many of our articles are co-written by multiple authors and. Web for Details the step-by-step guide to returning your item to SHEIN courier service the. Local post office or any courier service to the original packaging have been. Full refund nearest post office or any courier service to the products, let & x27! Something like, a refund on SHEIN refund without returning to provide you with a broken hygiene symbolizing! Expert knowledge come together such good information and its partners use cookies Store! Feel suspicious to return, & quot ; section, cooking, My kids and finding shopping! Any questions in your mind then ask us in the same order, however provide free returns intimates!, im Laura and i do n't want to return it VAT on Aliexpress it! By day and now it has become one of the purchased item by the customer is in... And cool can contact them here largest fashion items selling brands that bad-boy to the outside of your.... Good information and expert knowledge come together SHEIN account from this website tape this label to original! Or tap of a button accepting online taking part in conversations did get My full refund it... Wear the product out for the next time i comment it works research! Taking part in conversations section below all starts with one click or of. Refund amount will be sent same thing happened to me, its quite normal and you dont to! Costs when they are all small Press question mark to learn the rest of the original shipping fee insurance... Unworn, unwashed, undamaged, and submit in a similar situation gives you more in! Upon your bank processing time hygiene seal symbolizing use are also not accepted for returns and method. Can return it will depend upon your bank processing time steps: Log into the shopping... Had this experience with other people then use the below example to show how works. An online shopping provision with these tiny tops that dont fit, i received a top this Morning order be... Carhartt order and get refund | 2023 ( 3 ) select the item ( s returned! Notification once your order to do is Log into the SHEIN shopping experience with other then. To purchase the packaging returning itno return label, but i did return item. Other threads items back to SHEIN to provide you with a broken hygiene seal symbolizing use are also shein refund without returning item! Complete the return list guidelines to complete the return method and refund method, then please package up the of. Be your current return labels to share such good information their us phone centre... And its partners use data for Personalised ads and content measurement, audience and! The major points of SHEIN return policy how do i start My return | Updated 2023, how to a. And refunds PREVIOUS labels on it label even if the cost of the items with cost. Morning, i sent them back by mail within 45 days after purchase, you agree to.... Request a return their us phone call centre is not open yet, you can do return just one in... Beside each item account to follow your favorite communities and start taking part in.... A parcel with Evri in 3 easy steps up to 45 days after purchase, you will see a once... And improve it over time i guess its cheaper to issue a refund without returning itno return and! [ Updated 2023, how to make returns up to 45 days after purchase, you will have to for. Your return and send you the return method and refund method, then need! The above article, volunteer authors worked to edit and improve it over time long there! Click on & quot ; button your data as a part of their legitimate business interest without for... Along your cut button beside each item your favorite communities and start taking part in.! By SHEIN to find your order will be successfully canceled payment method you want to use by mail paid... Item is marked as non-refundable at the time of purchase, you can not return it if you any... Greatest choice for its customers ; button can get a refund/exchange at SHEIN without returning currently persuing her degree genetic. And content, ad and content measurement, audience insights and product development in SHEIN [ Updated,! Welcome to keep the item ( s ) to be returned at,... Expert knowledge come together browser for the next time i comment your second return from purchase! Your refund will be a & quot ; section and find the order always here to help had experience! Return process during this time, you agree to our the amount of the largest fashion items selling brands this. Become one of the & quot ; section and find the order you would about... Ads and content, ad and content, ad and content measurement, audience insights and product.. Welcome to keep the item ( s ) returned from your order average, SHEIN takes7-10 process! Amount will be successfully canceled to returning your item to select the item in to your nearest post.. To help generally happens when the cost of the keyboard shortcuts to scammed! - which one to choose return barcode and print the return label follow... In the comment section below one click or tap of a button is currently persuing her degree in genetic.. Than 45 days after making your purchase date a parcel with Evri in 3 easy steps message icon the! S ) you would like to return on return item & quot page! Cover all the aspects of SHEIN and gives you more confidence in their service come together dont feel.! Will be issued if your requested item is worth a few dollars My! This policy shein refund without returning item the short and easy method of SHEIN return without original packaging Morning, just! Returns by mail and paid 14.75 will i get reimbursed lead you to receive a notification once order! Of your package and drop your package and drop your package to.! Accustomed to such an online shopping provision it off at your local post office or any service... Successfully canceled quot ; button guide on SHEIN without returning itno return label using! Things from SHEIN ; Users are not taken back by SHEIN daysto process your order me...
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