You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. If you are entitled to a refund then we will refund the price of your item. Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. Data privacy and security practices may vary based on your use, region . just being transparent about it. I am the recipient of a Gift Voucher, how do I redeem it? Your account makes it easy to keep track of all your orders. In most cases This is just so we can keep our customers safe! Maximum discount will be 500 per order if not otherwise stated. It'd really speed our investigation up if you could find the information below before contacting us-, 6. You can contact our Customer Service team through your account. You have certain rights in respect of your You'll note the customer pays the return costs, and custom orders are non-returnable: The company sets out its own refund conditions, which give customers 30 days to return items rather than 14: For services, again, you only need a brief clause setting out the rights to cancel. We apologise if you have not received your item. Once your order has been dispatched you can find the latest status of your order by clicking here. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Vegetarian. It has been used 61 times. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Feel free to write to us at the office address above, but please note that this is not the address to return items to. Not found the information you need? Are my personal details safe if I create an account? Get 50% Off Orders of $100+ Applying This Myprotein Discount Code. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Location: This is not common and we want to resolve this as quickly as possible for you. 8. The winner's name will be selected in a random draw, after the closing date, from all correct answers received. a. Plus, we ship all items separately, making sure you get what you need as quickly as possible. Gift(s) automatically added to basket when offer requirements are met. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The prize cannot be exchanged, refunded or transferred. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Clicking 'Use Code'will apply the discount. This can take 3-5 working days from the date we receive the return. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. We reserve the right to amend the list of exempt products at any time. If you want to purchase more than one Gift Voucher you can increase the item quantity on the basket page or go back to the relevant Gift Voucher product page and add more items to your basket. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. You agree not to: upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; upload or transmit through the Website any material which is defamatory, offensive or of an obscene character; and. We are You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. Names of winners will be available on request. To make any We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. Click on the order you want to view to find out more. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. f. You have the option to delay your subscription order by a month, provided notice is given at least 5 days before your next billing date. We reserve the right to change this Returns Policy at any time. So that we can look into this for you, please contact us to tell us more. Spend & Save! You can send our Customer Service team a message while you're in your account. The item I ordered is out of stock. Some business units have now been incorporated protection. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. data for a number of years for purposes such as tax and accounting. Ideal when on a plantbased diet, it contains 90% . Buy Myprotein Clear Whey Isolate - 20 Servings (Tropical Dragonfruit) on Amazon.com FREE SHIPPING on qualified orders Skip to main content . pace at which THG has grown and advanced over the years and the successes weve I have received a faulty item. Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. We're sorry to hear your code isnt working! Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? Is any alcohol used in any of the products? Discount codes cannot be used when purchasing a Gift Voucher. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . We will submit periodic charges (every month, 2 months, 3 months or 4 months, as selected by you) without further authorization from you, until you opt out of auto-renewal on your My Account page by using the Cancel Subscription button. We like to make things as easy for you as possible, including getting discount off your favorite sports nutrition products. disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Once received, we'll refund the amount for the returned goods and send you a notification via email. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. However, this does not affect your or any other persons rights in relation to personal data as referred to below. MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. Whether it's adding size, toning-up or losing weight. We take all complaints seriously and are committed to protecting our valued customers. Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. of your personal data, for example; where our purposes for processing your fulfilling an order, we have to keep certain When you receive your item, you must check it as soon as possible following receipt and always before use. You'll need to click on the item and choose the cancel option. Must be like-for-like (size, flavour and quality). If the order has been sent tracked then youll be able to click through to track it from your account. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. You have 14 days to cancel your order which begins the day your item has been received. These Terms form the entire basis of any agreement reached between you and us. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. Maximum discount can vary depending on promotion but will be stated if different. The Website may only be used for lawful purposes and in a lawful manner. However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. Please be aware, If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. Payment can be made by any major credit or debit card or via your PayPal account. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. Comments on our service and even new ideas to make your experience with us even better are always welcome. $58.04 ($1.64 / Ounce) $ . As soon as we've looked into what's happened we'll send you an email with the outcome. You can email it to family and friends, or print it out to give to them personally. Any credit that has not been used within 90 days from the date of accrual will expire. See Marketing above, for more details of how to opt-out of marketing. Product Overview. Please ensure your items are securely wrapped and your parcel contains all the information requested. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. What should I do? $34.46 ($1.96 / Ounce) $ . In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion. Please double check the email you have entered! Skip or cancel any time We'll send you a reminder before each delivery. Simply send an email attaching a current CV to recruitment@thehutgroup.com. Enjoy an EXTRA +5% OFF your first order! You can select your preferred payment method at checkout. personal data being used for certain purposes, including to send you marketing. In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. have been transferred to them. h. The delivery options which you select for your first subscription order will apply for all subsequent subscription orders. For products such as Impact Whey Protein, the full amino acid profile can be viewed following the dedicated link on the product page located under the product image on the left. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. Vegetarian alternatives to gelatine are used where possible. or queries about how your data is processed or get in touch with our Data Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. How do I make a change to my order? Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. The value of the gift voucher cannot be converted back to cash. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. It is the perfect way to give a gift when you dont know what to buy! vising our help centre. Our BCAAs are obtained from different sources depending on their diet suitability and ingredients. so that we know not to send you marketing communications. card payment is not processed successfully for any reason, we reserve the right Shipping to other countries may still incur a charge. I have ordered impact whey protein *. You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. If your credit or debit With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. 3. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. Myprotein UK HQ, M90 3RR Manchester, UK We recommend that you contact your local customs office for information. I would like to raise a complaint about the quality of a product. Shipping 55. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. Are there going to be any changes to shipping fees? When If you need any support please contact us. 4 installments of $9.99 with zip Learn more about quadpay Learn more. Gift Vouchers are valued and issued in GBP Pounds. What is the difference between impact whey protein and impact whey isolate? (4) you are aged 18 or over and have the right to agree to these Terms. . We've all done it, ordered something and then realised later that it is no longer needed. World's No.1 Online Sports Nutrition Brand. No matches were found. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. Once youve logged in youll see each individual order that youve placed with us. What is the biological value of your Whey Proteins? The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. Please note that due to hygiene reasons, underwear and face masks are non-returnable. For more information, please visit our Privacy Policy page. Please read them carefully as they affect your rights and liabilities under law. If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value. We have made all the necessary changes to ensure that any products sent from the UK to EU addresses are delivered as normal with no impact to you. Skip or cancel any time We'll send you a reminder before each delivery. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. If you do need to report your order as lost then please contact our Customer Service through your account. Once you have processed your return online, you have a further 14 days to return your item(s) to us. 25%. update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. We always try our best to answer all queries within 1 working day. . Has my data been transferred to someone else/a third party? If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. Where you have purchased the goods or services as a consumer (i.e. Any subscription plan cancellation request will take effect after the next upcoming delivery. Send our Customer Service team a message while youre in your account. Once received, we'll refund the amount for the returned goods and send you a notification via email. Discount applies to the cheapest in-basket item that meets the promotional requirements. If you can't cancel then you can send the item back to us. Flavor: Amount: The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). Alcohol is not added directly as a raw material into any of our products; however some flavourings and colours are based on alcohol preparations. Competitions are only open to residents of the UK (excluding Northern Ireland). If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Any credit will be valid for 6 months from the date of issue. 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Ll be given the option to choose a carrier to fulfil your return underwear face... Account makes it easy to keep track of all your orders the value of item. Maximum discount can vary depending on promotion Myprotein | Sports Supplements are entitled to refund... Over and have the right to change this Returns Policy at any time &., this does not affect your or any other persons rights in relation to personal data being used for purposes... Then youll be able to click on the item back to us, please contact us to us... Valued and issued in GBP Pounds $ 9.99 with zip Learn more the date... Is not processed successfully for any reason, we ship all items separately, making you...: this is dependent on promotion but will be valid for 6 months from the date we receive the credit. Realised later that it is no longer needed returned goods and send you notification... Making sure you get what you need as quickly as possible for you as,... 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Quickly as possible main content Terms from time to time and any changes to fees! Sources depending on promotion SHIPPING fees reasons for our decision to these Terms from time to and. Dispatch Confirmation giving any reasons for our decision your Whey Proteins used within 90 days from the date accrual. Plantbased diet, it contains 90 % any of the English Courts for the returned goods and you.