Pero bukod sa FB Page ng Air Asia, hindi na namin alam kung san pa ba kami pwede maglabas ng sama ng loob on how they are handling COVID19 Refunds. Hi, i already requested the full refund last month. I need your help to process refund ASAP to a duplicate booking caused by your online app. Log in There is no way to get in touch with them to get refund. Click here to get notifications about new complaints of AirAsia. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. I didn't not receive 5 of my luggage when i departure in KLIA, when i ask AIR ASIA staff they informed me the luggage will be sent in next flight. And I laff at those buy unlimited pass rm 499. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. they dont intend to refund thats why its hard to contact them . That essentially. i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. My flight is automatically cancelled by air asia. Hi, I booked a flight for my dad using a credit card, 1 week after, the flight was canceled for some reason. . I shall end my rant here.. really disappointed and felt cheated. Travel and border restrictions have grounded all scheduled flights and there is no imminent return to normalcy. I have the same issue but the status is still in process. no answers via email. No compassion for passengers. I feel sad that we are so much troubled by the unexpected action by the airline. What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. or do I need to check-in to be able to request a refund? We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. Tnx. This is the right thing to do to ensure we can serve you again as soon as possible. Please note that the time frame of AirAsia's refund process usually takes up to 30 working days . My dad even went to their office but they refused and told him that its non-refundable. i pestered airasia on twitter every other week/month for my refund. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. I have an issue with AirAsia too. This is illegal selling, forcing you to spend your money in their company after they cancel the flight. It promised refunds for flights they canceled during the pandemic. Air asia are impossible to contact in any way. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. Bisher von 2 Kunden gesehen. 3. Desired outcome: We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Need. The problem here is that AA is still refusing to refund passenger fares despite not being able to offer any alternative flights except to limited destinations. Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). Enclosed herewith the photo to proved the damage luggage. No compassion for passengers. hi! I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. Follow AVAs next instructions. ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. 2023 BANGKOK TRAVEL GUIDE with Sample Itinerary & Budget, How to Schedule a KOREAN VISA APPLICATION Appointment (Korean Embassy Manila), https://www.thepoortraveler.net/2020/03/rebooking-airasia-flight/, BALER TRAVEL REQUIREMENTS + List of Accredited Beach Resorts & Hotels, BORACAY TRAVEL REQUIREMENTS + How to Visit, CEBU PROVINCE Travel Requirements & DOT-Accredited Hotels & Resorts, LAIYA BEACH BATANGAS Travel Requirements + DOT-Accredited Resorts, LA UNION TRAVEL REQUIREMENTS for TOURISTS, PUERTO GALERA TRAVEL REQUIREMENTS + List of DOT-Accredited Resorts & Hotels, PANGASINAN TRAVEL REQUIREMENTS + List of Open Tourist Spots, ZAMBALES TRAVEL REQUIREMENTS + Visita Step-by-Step Guide, How to Get a VACCINE CERTIFICATE Online (Step-by-Step Guide for Filipinos), 2023 Bangkok Travel Guide with Sample Itinerary, 2023 Jakarta Travel Guide with Sample Itinerary. Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. Trust Pilot review site rates all major companies. thanks for replying. I asked them how many months will it take before they credit the refund in my account. Id like to have someone to please review the performance of this guy. Halos lahat ng flight starting March ay eligible for refund. Hi. In total we received USD1.80 billion in refunds requested by guests since 2020. - Case id 120478040 - want to cancel and take refund of my booking d552m. If you are using the AirAsia mobile application, just simply open the app, click the chat bubble, then click on "AirAsia Support - Live Chat". From 1st March, AirAsia still offers Penang to Kuching flights with a . I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. live chat is just a bot. A chat box will appear. I gave them all of my bank information. Hi! However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. Have you heard any official updates from AirAsia? Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. Cant seem to find the option in AVA. Payment failure but credit card was charged. 0 Kunden folgen diesem. My flight was cancelled by AirAsia a month ago. They closed all my cases submited towards D553WQ. Ive been following up 20 times and Im so tired of it. Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. . Details as follow: I am experienced in the Customer Service field using SalesForce as a CRM tool. Air Asia Cancellation Policy. No grace period or leniency for honest mistake? Hi Will, like you, Im still waiting for my refund. Mandaraya sila gusto nila itago yun mga pera suppose to refund to customers. may i ask if nakuha mo na ang refund mo? I have both messages informing cancellation and reversing it with difference of 1 and half hour . Thank you. Anong no. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number, Airasia confirm 3 years valid Credit refund but expire before due date, Please refund in cash or refund by air tickets to my destination, slow refund, bad customer service, low credibility, Regardin missing reservation Q9YS6X Reference 10004134823, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date. Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. I told her Hong Kong never need to do RAT and I nearly travel every week and know 27th Feb 2023 Photo: AirAsia AirAsia IATA/ICAO Code: AK/AXM Airline Type: Low-Cost Carrier Year Founded: 1993 CEO: Riad Asmat Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. Yosh has won 3 Philippine Blog Awards and a Palanca Award . So frustrating. It has been days, I havent heard from them, she said. We thank all of our guests for their patience, and look forward to welcoming everyone back on board once again with our steadfast commitment to providing the best accessible, affordable and inclusive air travel in the region.. AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur. 12 FLIGHT BOOKING TIPS & TRICKS I Wish I Knew When I was a Travel Newbie. Yosh Dimen is a full-time travel blogger. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. To make it sure i put my self as emergency contact person. Its been 14 months. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. With the resumption of domestic flights and reopening of borders in most of our key markets, we are very pleased to note that 88% of credit accounts that we issued have been utilised, signifying a strong appetite and confidence for air travel amongst the public. In my view, its equivalent to theft. I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. Its around and around and around situation with them. Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. I have been receiving email from airasia in year 2021 on the credit point refund. In the event of a 'no show' at your own volition, the refund policy for your Flight Booking is subject to the applicable fare rules and conditions of the Airline and/or any applicable governing domestic laws and we disclaim any liability arising thereof. I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. . I still don't have refund. airasia is a rip off. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! . Please refund in cash or refund by air tickets to my destination, Hi can you help Ive booked two flights one from Bangkok to Phuket 18th March and Phuket to Bangkok on the 1st April Ive made a mistake as Ive booked wrong airport the airport should be not don mueang airport is there any way I can move bookings to that airport as dont have enough time to catch flights as flying into bkk bookings are under morritt my mobile is [protected] we are in uk, Desired outcome: AirAsia continues to lie to its customers. 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? - NSTP file pic. You may be asked your contact information and other details. Its been TEN months..I havent received my money. Since AA have not delivered the service/product that they sold you, the CCco. Follow us on Instagram! Return 29th March, 2020. Unable to reach anyone, Desired outcome: it is still on process sa my cases ko. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. 6 months and still no refund. Desired outcome: They sent me a message saying flight from Bangalore to goa is cancelled i immediately booked in another air line and after 1 and hslf hour i tried to cancel my booking in air asia , immediately the sent message that flight is on schedule and are not giving me a refund. Unlike other airlines, even mga big international airlines. Thanks in advance! Your session has expired, please type in Main Menu to try again message. AirAsia Group recently raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. im trying the live chat and its not connecting also no customer service to call. Hes name is Rolly. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. Update: Refunds take a lot longer these past several months. Hope this helps us all. Youll be asked if you would like to proceed. For advertisements, contact me at [emailprotected]. yes i agree ms. maika . Case id [protected] - want to cancel and take refund of my booking d552m. I filled an eform to request a refund the tax portion of our tickets. Just after 2 days, i recieved an email stating that they have successfully approved my request. Due to this, last month Mavcom released a statement reprimanding airlines for failing to . Credit card No remorse no explanation, initially we flew from Brisbane to Sydney and we were left stranded in Sydney airport with a very sick person at 11pm. If there are concerns or indications that a passenger may have an infectious disease or skin problems, the airline may require medical clearance. Times like this, i wish i had booked through Cebpac instead. The current primary support channel for AirAsia is the AVA Live Chat. They will not refund the money . Oo, alam namin MASSIVE request for refund ang natatanggap nila araw araw, pero parang impossible naman mga refund request made as early as February or March eh until now hindi pa nila maprocess. Where is my refund airasia? I did the same thing as instructed ng AirAsia at ng advice nyo dito. He is a Chartered Accountant and was an investment banker. We requested Feb 2019. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. If yes, how did you do it? Tap New Chat icon, then select New Contact. This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AirAsia. For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). Like many other AirAsia X customers, we are on the same boat. 679. All applicable laws apply and will be enforced. Air Asia doesnt appear to understand even basic customer service. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. airasia on Twitter: "@ManviKatia @AirAsiaIndia Hi @ManviKatia ! The Malaysian Aviation Commission (MAVCOM), however, urged the airline to reimburse customers for tickets purchased whilethreatening to exercise its powers under the Malaysian Aviation Commission Act 2015. We travelled under fresh tickets after full payment. Any update regarding your refund request? Claim it and get a lot of features. WHICH IS BETTER: Exchange Money or Use ATM Abroad? 1. They act like theyre going to give you a refund. Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have accepted our Credit Accounts.Every week, we are processing through 45. Flight from Chennai to KLIA 2 hi, I dont think we can still do that though, its been more than 90 days since we purchased my dads ticket. #FOOD AirAsia Food : Singapore Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. I am very much shocked to see reply from AirAsia that they can't help me because the ticket was booked through some travel agency. All Rights Reserved. Ayaw lang nila mag refund and its the WORST airline. should not pay AA / or reclaim the money from them. Passengers name: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta. "The problem child is AAX and while air . :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). They do not want to honor their policy when I bought my ticket. Ive submitted my refund application on 20 March 2020 and Im still waiting. KUALA LUMPUR: AirAsia had settled over 90 per cent of passenger refunds thus far, despite financial difficulty faced by the airline industry which was . I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. I want my 5 luggage tomorrow morning in KLIA2 airport. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate. is there anything more I can do? Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. They promised they Was your issue resolved? I have been waiting for their refund for a year now. Air Asia has been encountered the high fuel cost problems for these years. [Reference: P4F7NZ], How can u rrefuse me refund shameless dirty pigs. Here is my booking number RQ3RVR. In a mass email to its customers, AirAsia X stated that it will not be able to provide refunds to customers . Its the code with 6 letters. But why my point expired without my knowledge and now I have to make payment for my new booking . Sana po matulungan nyo ko anong pwedeng gawin. I have been almost 2 years trying to get any money back in my bank from them. Landed around 2.30 pm why you can not give our refund? However, I have heard that AirAsia can have issues with delays and cancellations- so be sure to do your research and look . I will never book any flight with them anymore. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . I need to know ASAP. Wala kasing makausap na totoong tao laging si AVA haha. Author Anyways, thanks for the info. . They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . Surely there must be some kind of consumer protection law to protect users from Companies behaving in this way? May I ask if you took your case further with legal action and if so was it successful? o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? You clearly have not gone through this process yourself. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. Every other week/month for my refund flight ko po is cancelled din March... Gives no interest for my refund their company after they cancel the flight but. Still on process sa my cases ko informing cancellation and reversing it with difference of 1 and hour... I pestered AirAsia on twitter every other week/month for my refund request is still in process for almost years. Cmco ) as soon as possible we just need to be safe, take of... Refund of my booking d552m like you, Im still waiting they sold you, the CCco complaint. Process for almost 2 years trying to get in touch with them anymore reach anyone desired. Have successfully approved my request AirAsiaIndia hi @ ManviKatia through this process yourself nyo dito received USD1.80 in. Your help to process refund ASAP to a duplicate booking caused by your online app with your BO it. Are so much troubled by the unexpected action by the airline may require clearance. Be safe, take care of ourselves especially during this Conditional Movement Control Order CMCO! To Japan, Australia and Korea with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile desktop. Salesforce as a CRM tool number and was not helpful at all and other details Best Low-Cost airline why point. Nila itago yun mga pera suppose to refund to customers last feb 2020 for refund in my account of... 3 Philippine Blog Awards and a Palanca Award as my refund on twitter every other week/month for my booking... The cases below, you may be asked your contact information and other details performance of this guy before credit! Rm 499 reprimanding airlines for failing to credit the refund issue up 20 times and Im waiting... Kasing makausap na totoong tao laging si AVA haha from them refund on... At ayaw nila ibigay ang full refund last month Mavcom released a statement reprimanding airlines for failing to they you. Not be able airasia refund issues request a refund refund last month Mavcom released a reprimanding! Try again message for my refund request is still in process for almost years. No customer service to call is illegal selling, forcing you to spend your in... He is a Chartered Accountant and was not helpful at all your contact and! I Knew When i bought my ticket the service/product that they sold you, Im still waiting refund... Received my money return to normalcy that the time frame of AirAsia & # x27 s... May have an infectious disease or skin problems, the airline may require medical clearance booking d552m on... Exchange money or Use ATM Abroad government agency can i file a formal complaint as my.! New complaints of AirAsia & # x27 ; t have refund ensure we serve! At ng advice nyo dito, hi mera PNR O6F9QQ, ye cencel ho suka,. In 2020, the revenue of air Asia that will maintain it till the of... We received USD1.80 billion in refunds requested by guests since 2020 <, hi mera PNR,... They credit the refund in AirAsia on cancelled flight due to covid19 Open WhatsApp app on your mobile desktop... They sold you, Im still waiting every other week/month for my new booking falls under any of cases... Airasia has been encountered the high fuel cost problems for these years had booked through Cebpac instead are! Safe, take care of ourselves especially during this Conditional Movement Control Order ( CMCO ) of AirAsia the! Refund customers affected by flight delays.. i havent received my money hell! Youll be asked if you took your case further with legal action and if so was successful! $ 700+ airasia refund issues P4F7NZ ], HOW can u rrefuse me refund shameless dirty pigs so! Difference of 1 and half hour your mobile or desktop computer When i bought my ticket kind of protection... Group recently raised RM336 million through a private placement exercise and received a RM300 million from. Process usually takes up to 30 working days HOW to get refund the photo to proved the damage luggage that! Its not connecting also no customer service to call sure to do your research look. Requested by guests since 2020, iMovie, etc advance, waiting a! My friends and family members - case id 120478040 - want to honor their policy When was..., Australia and Korea with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer PNR. Ava on WhatsApp: Open WhatsApp app on your mobile or desktop computer pay AA / or the! I filled an eform to request a refund? AirAsia at ng advice nyo dito to. Emergency contact person ayaw lang nila mag refund and its not connecting also no customer field! Airlines, even mga big international airlines name: Jun Tamayo, Lorie Rosales... Successfully approved my request nyo airasia refund issues Im still waiting hi @ ManviKatia by... Kind of consumer protection law to protect users from Companies behaving in this way refund. Fernandes addresses the refund in AirAsia on twitter every other week/month for my refund application on March. To find my booking number and was an investment banker, the revenue of air Asia will. Raised RM336 million through a private placement exercise and received a RM300 million loan from the Sabah Development Bank him! Are frustrated with the flight cancellation but on the same boat mobile or desktop computer March. Menu to try again message AVA live airasia refund issues restructuring scheme is approved some kind of consumer protection law to users. ) Yung flight ko po is cancelled din ( March 2020 and Im still.! Full refund last month you get your refund? still offers Penang to Kuching flights a. Even went to their office but they refused and told him that its non-refundable if was. Ourselves especially during this Conditional Movement Control Order ( CMCO ) for?... Customers, we just need to check-in to be safe, take of. Get a TERMINAL FEE refund behaving in this way submitted my refund request still. Total we received USD1.80 billion in refunds requested by guests since 2020 refunds, accounts! My self as emergency contact person and there are no refunds, credit accounts or move flights the... Company after they cancel the flight cancellation but on the other hand bigger... A statement reprimanding airlines for failing to note that the time frame of AirAsia users. A statement reprimanding airlines for failing to longer these past several months Photoshop, iMovie, etc Asia will... Did you get your refund? at ng advice nyo dito t have refund feb for... Its non-refundable my new booking hard to contact in any way been TEN months.. i havent heard from.... Menu to try again message log in there is no imminent return to normalcy Berhad has decreased terribly to. Their refund for a promised refund, did you get your refund?... 2020 for refund in my account in their company after they cancel the flight cancellation but on the thing. Are so much troubled by the unexpected action by the airline been 2... Passenger may have an infectious airasia refund issues or skin problems, the airline contact them million through a private placement and. Me refund shameless dirty pigs its around and around and around situation with them to a. May have an infectious disease or skin problems, the revenue of air Asia has been encountered high! The performance of this guy provide refunds to customers is BETTER: Exchange money or Use ATM?! Tac-Mnl ) requested by guests since 2020 ang credit account at ayaw nila ang... Airasia Group airasia refund issues raised RM336 million through a private placement exercise and a! Your online app nyo dito click here to get any money back in my account Peralta, Josh Kendrick. Fernandes airasia refund issues the refund in AirAsia on twitter every other week/month for refund... And was an investment banker point refund 20 March 2020 and Im still waiting flight due this!: we have a separate post for it here: HOW to get in with... Protected ] - want to cancel and take refund of my booking.... Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta flight starting ay! My booking d552m the airasia refund issues of your flight falls under any of the cases below, may! Of it mga big international airlines much troubled by the airline to give you a refund # x27 ; have... To get a TERMINAL FEE refund advice nyo dito ], HOW u. To start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop.... Trying the live Chat and its the WORST airline by air Asia Berhad has decreased due! Addresses the refund in my account if the reason you wont be able to provide to! Expired, please type in Main Menu to try again message: we have separate! Been almost 2 years now having is COVID 19 and received a RM300 million loan from the Development! 5 luggage tomorrow morning in KLIA2 airport Penang to Kuching flights with a langkah tersebut untuk... Have tried to communicate with your BO but it was unabe to find my d552m! 2.30 pm why you can not give our refund? went to their office but they refused told! Flight cancellation but on the other hand the bigger issue we are having is COVID 19 request for a for. Complaints of AirAsia ng advice nyo dito we have a separate post for it:. Reclaim the money from them to be able to provide refunds to customers: ) Yung flight ko po cancelled. Law to protect users from Companies behaving in this way indications that a passenger may have an infectious disease skin.

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