Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. 1.8 Nothing in this Ticket Exchange Policy or our. 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. You can consult all applicable terms and conditions here. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. Get stock market quotes, personal finance advice, company news and more. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. Instead, it sat on your. 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. I've been to every continent except Antarctica, and I always looking for the next adventure. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). 6. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. MarketWatch provides the latest stock market, financial and business news. By continuing past this page, you agree to our. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Remember, the receiver's email address must be different to the sender's email address. However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. 0 0 Share Calling is a 3 hour wait time. You shall not permit anyone other than you to use your account. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. In accordance with Danish legislation Lov om visse forbrugeraftaler 17 stk. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. Hit 'Sell'. New support ticket . SELLER TERMS (LISTING AND SELLING RESALE TICKETS). Make Your Reservations Early and Adjust Accordingly. 3. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. (i) You must not list the same Resale Tickets on the Ticket Exchange and on any other ticket resale or exchange platform concurrently. a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. With undated multi-day passes, they . Open the SeatGeek app. (e) You must not list duplicate, counterfeit or stolen tickets. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. Ticketmaster's Face Value Ticket Exchange. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. Home Help Center. 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. Less missing out, more going out. Unfortunately, no. I love traveling. 5.8 If for any reason you are unable to fulfil any orders for Resale Tickets in accordance with our instructions, you must contact us immediately via our, (a) you must follow all our instructions in relation to the same and provide all information and documentation required by us for such fulfilment; and. Don't worry though - you'll still be able to get into the event. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. 2 nr. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; 4. 1. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. We believe bragging rights are in order. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. Nonetheless, we recommend in all cases that buyers first seek resolution to any issues using our dispute resolution procedure, as set out in clause 15. (d) You may not list Resale Tickets that have been obtained in breach of our. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. (g) You must declare yourself as a "affiliated seller" if you are: (i) a person who is employed or engaged by us; (ii) a person acting on behalf of a person who is employed or engaged by us; or. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. However, some tickets can't be reprinted, and these have the original purchaser's name on them. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. All Rights Reserved. You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. Tap Tickets in the navigation bar at the bottom. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. None of us can go on the new date in September. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. How Can I Get Cheap Universal Express Passes? Set the price. Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. Validate the all information for ticket exchange and submit. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. In particular, the following are unable to be listed for sale on the Ticket Exchange: (a) Primary Tickets being fulfilled by way of Collection from Box Office; (b) Primary Tickets purchased from Ticketmaster distribution points other than ticketmaster.co.uk (e.g. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). If in doubt about any of your tax obligations, you should seek specialist tax advice. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). Ticketing Website App Something else. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 1999-2023 Ticketmaster. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . Under normal circumstances, Universal Studios tickets are non-refundable. This clause does not affect the terms of any clauses specifically providing for a right of refund. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. Transfer your tickets with Ticket Transfer. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. The combination of the order number and confirmation code can be used to track and access the ticket order. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). 12.1 The terms "including", "include", "in particular", "e.g." There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. Tickets price would be automatically set as your purchased tickets price. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. Can I Sell My Unused Universal Studios Ticket? If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub.

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